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FAQ's

Overview

Woodlets is Land Energy’s domestic brand of wood pellets, we have been manufacturing wood pellets in the UK for eight years and the last five years at our pelleting plant in Girvan, Ayrshire. We are a company that believe in sustainability, quality and service, these three core beliefs are the main stays of our supply chain from the raw timber that enters our factory to the pellet delivered to your door step.

Sustainable biomass is central to our business; we use it to power our plant, manufacturing the Woodlets we deliver to you, to heat your home. Every step of our process it critically evaluated to ensure its sustainable now and in the future.

From the raw material to the end pellet we sample, test and independently verify the quality of our pellets, which is why we can offer you our Energy Guarantee*, so for every kilogram we deliver you can be confident that you get the maximum amount of energy possible.

All the effort we put in on sustainability and quality is only ever any good if you receive your order on time, without issue and complete. Therefore, a high level of customer service is of the utmost importance to our Girvan team and we aim to exceed your expectations with every order.

For bulk or blown deliveries of wood pellets please contact the Woodlets team on 01465 716025.

*Energy Guarantee Disclaimer

All Woodlets come with our Energy Guarantee as standard. They are guaranteed to contain 4,800KWh per tonne as delivered to you. This means the amount of energy we deliver to your premises in pellet form before it is burnt in your boiler.
The pellets are measured on a net CV basis by an independent laboratory using the industry standard burn test EN14961.

In the event that we fail to deliver our Energy Guarantee we will deliver to you at no cost additional Woodlets to make up the shortfall.

  •   FOR NEXT DAY DELIVERY CALL 01465 716025
  •   NEED HELP WITH YOUR ORDER? CONTACT US TODAY ON 01465 716025
  •   REQUEST A CALLBACK

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